eFiling Clinic: How to Work Around System Issues - October 2026

Date: Oct 15, 2026

CPD hours: 1 Hour

Time: 15:00 - 16:00

Event Type: Webinar

Presenter: Welile Nhlapo

Stay up to date with the latest 2026 eFiling changes and learn practical workarounds for common system issues. This clinic-style session guides practitioners through new features, frequent pitfalls, and real-time troubleshooting to improve accuracy, efficiency, and client service.

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Overview

SARS eFiling remained a critical platform for running a professional and efficient tax practice in 2026. With continuous enhancements, phased modernisation, and new digital compliance requirements, practitioners often faced system changes that disrupted existing workflows.

This practical, bi-monthly eFiling Clinic focused on the latest 2026 updates, enhancements, and common system-related challenges. The session provided real-time, practice-driven solutions to navigating eFiling’s evolving environment. It also created a forum where participant feedback, questions, and pain points were actively integrated into the discussion.

Current eFiling issues experienced by practitioners were unpacked, and step-by-step workarounds were provided to improve accuracy, efficiency, and client service.

Webinar Content

What's new on eFiling.
What services are available under "My Profile".
The functions and usage of the "User" tab.
How to use the "Organisation" tab.
Exploring the "Returns" tab.
- Understanding other available resources on your profile such as:
Customs
Duties and Levies
Services
Tax Status
Previous and current technical issues will be discussed and solutions will be provided where possible.

Competencies Developed

After attending the 2026 eFiling Clinic, participants will be:

Up to date with the latest 2026 enhancements and system changes.
Equipped to avoid recurring pitfalls, delays, and errors on eFiling.
Confident in applying workarounds for current system issues.
Able to train staff on new eFiling processes and updates.
Prepared to guide clients on the latest eFiling features, requirements, and troubleshooting steps.

Presenter

Welile Nhlapo

Welile is an experienced eFiling and e@syFile consultant with over six years of hands-on experience. He specialises in user support, technical troubleshooting, and improving the overall user experience across SARS digital platforms.